A: We take pride in completing each project to a high standard and will always aim to exceed your expectations. But don’t just take our word for it, take a look at some of our previous work.

A: Each project is different, but we will give you an estimated schedule when we quote.

A: We will let you know our availability at the time of quoting. It may change from day to day, so please check again when you are ready to go ahead.

A: We are based in the West Midlands and we are able to carry out work throughout Walsall, Sutton Coldfield, and surrounding areas.

A: Yes, we do. We aim to return a written quote within two days of visiting you.

A: We usually provide a quote within two days. But if we are very busy and know that it is going to take longer, we will always tell you.

A: Yes, we do. We have a large portfolio of completed work. Please ask and we will find a customer that you can speak to.

A: Yes, we offer a 12-month guarantee that covers our workmanship on both interior and exterior projects.

However, please note that we can only guarantee the quality of the work that we have carried out ourselves. For this reason, we will recommend that you have existing paint stripped when it looks like it may compromise the durability of the new paint. If you choose not to follow this advice and the existing paint lifts and takes the new paint with it, you won’t be covered by our guarantee.

A: We are well connected to many other trades and will be happy to recommend good people if asked.

A: If you want to buy your own paint or you already have it, that’s fine. We recommend trade paint – if this word is on the tin, the paint is of a better quality than retail paint, even with an expensive brand name. We are happy to buy the paint on your behalf, but generally we include paint in the quote price.

A: We are happy to move furniture for you as an additional service. Please be aware that because this can be a time-consuming process, we will need to charge according to the amount of labour required.

A: Absolutely. We are completely reliable and trustworthy, many of our customers choose this as they are at work or going on holiday while the work is completed.

A: Yes we do, check out our services.

A: Completed work can be touched up if needed but you should be aware that the new paint is unlikely to blend in with the existing paint, even if it is exactly the same colour. To avoid creating an uneven finish we recommend repainting the entire wall corner-to-corner. This is a more effective approach because there are already subtle differences between walls due to the way that light hits them.

A: Woodwork must be rubbed down before undercoating – it’s a crucial part of the preparation process. We also sand with fine sandpaper between coats. This is not the case when emulsion is being painted over with new emulsion, as sanding the walls doesn’t improve the adhesion of new paint.

A: We follow manufacturers’ instructions in order to achieve the best possible finish with the products we are using. Generally, one coat is not sufficient for achieving a nice finish. The exception would be a ceiling that gets sprayed. Spray application distributes the paint in such a way that one coat can be very thick, and on a ceiling it won’t run. On a rare occasion when interior walls are being repainted with exactly the same colour, one coat may be sufficient.

On the other hand, with some colours, and especially with Farrow and Ball paint, three coats are necessary. With gloss, an undercoat is a strict requirement – satin and eggshell are self-undercoating, so two coats are needed. For exterior work the number of coats is really important as more coats will offer better protection against the weather. We usually paint two coats of masonry paint on walls and two coats of an appropriate paint system on woodwork (this doesn’t include primer and stabiliser).

A: Yes, we can use designer paints if requested. Our quotes generally don’t allow for designer paint so please expect additional cost. Not only does this account for differences in product prices, it also covers any additional labour that may be involved. This is important because many designer paints require additional coats to achieve the intended finish.

A: Yes, it does. Tinted paint costs more than white or magnolia and it cannot be returned. It also depends on existing colours that need to be covered – strong dark blues and browns may take four/five coats to disappear. Reds and yellows don’t cover well and usually need and extra layer. If you are looking to repaint a brown with yellow, please be prepared for additional cost and time. Repainting with the same colour is much easier.

A: Usually it is not necessary but there will be some inconvenience to the residents. We will do what we can to minimize any disruption and to work around you, but you will need to adjust a little bit too. The best time to discuss logistics is when we come to quote. Each area has its own difficulties, but probably the hardest for us is the staircase. It’s hard to work when residents go up and down while painters are using ladders/scaffold.